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Although legal restrictions have been lifted, the UK Government and tourism industry recommend retention of measures to reduce the risk of the spread of Coronavirus.

With these and other measures in place the Museum has acquired the Visit Britain ‘We’re Good to Go’ mark and the World Travel and Tourism Council ‘Safe Travels’ mark. showing that it follows government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid social distancing.

Museum opening hours

We are open from 11 am to 2 pm on Tuesday to Saturday of every week until the end of October.

Please check our Facebook page for details of any changes.

To ensure that our volunteers have sufficient time to clean the Museum without delaying them unduly you will not be able to enter the Museum after 1.30pm.

Your health

Obviously, you must not visit the Museum

  • if you have symptoms of Coronavirus – a high temperature – a new, continuous cough or a loss of, or change to, your sense of smell or taste
  • if you have taken a test for Coronavirus and it has given a positive result – nor
  • if you have been informed by NHS Test and Trace that you have been in contact with somebody having Coronavirus.

Please, also, do not visit if you have any cough, cold, flu or other infectious condition.

We recommend that you comply with UK Government and NHS advice and take a Covid-19 test prior to visiting the Museum. You can obtain Lateral Flow Test kits from pharmacies, by ordering online from or by phoning 119. You can also book an assisted test at Eurogate Business Park.

Face coverings or gloves

We ask that you wear a face covering during your visit.

Please follow World Health Organisation advice regarding the use of face coverings.

The World Health Organisation advises that regularly washing (or sanitising) your bare hands offers more protection than wearing rubber gloves.

To prevent cross contamination, if you wear gloves please ensure they are new or sanitised and have not been worn anywhere else before your visit to the Museum.

Arriving as a group

We ask that if you come to the Museum in a group there are no more than six people, all from the same household or bubble, in your group and that your group stays together during your visit.


We have sanitiser available – please use it before touching surfaces or equipment.

Please do not touch exhibits

Make space

Please give our volunteers and other visitors space. If other visitors are in the enclosed corridors please be patient and wait for them to move away.

Card payments

Payment for our sales items and donations can still be made by card.

The minimum payment we can accept is £1.00.


It is not practical for us to provide visitor toilets at the Museum.

The nearest toilets in the Ashford Borough Council Community Toilet Scheme are at:

  • The Pheonix, Tufton Street
  • County Square, Tufton Street

Both have disabled toilets